Privacy policy

Last updated: March 26, 2026

Noblevape operates this website and store, including all related content, features, products, and services (the “Services”), to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to deliver our Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our Services, or otherwise interact with us.

By using our Services, you agree to the terms of this Privacy Policy.

Personal Information We Collect

“Personal information” refers to any information that identifies or can reasonably be linked to you.

We may collect the following:

• Contact Information: Name, billing/shipping address, phone number, email address
• Payment Information: Card details, payment method, transaction confirmations (processed securely via Shopify and payment providers)
• Account Information: Username, password, preferences
• Order Information: Purchase history, cart activity, returns or exchanges
• Communication Data: Messages sent to customer support
• Device Information: IP address, browser type, device identifiers
• Usage Data: How you interact with our website (pages viewed, clicks, etc.)

How We Collect Your Data

We collect personal information:

• Directly from you (when you place an order, create an account, or contact us)
• Automatically through cookies and similar technologies
• From service providers (e.g., Shopify, payment processors, analytics tools)
• From third-party partners where applicable

How We Use Your Information

We use your personal information to:

Provide Our Services

• Process and fulfil orders
• Manage your account
• Arrange shipping and delivery
• Handle exchanges and customer support

Improve Your Experience

• Personalise your shopping experience
• Recommend relevant products
• Improve website functionality and performance

Marketing & Advertising

• Send promotional emails (you can opt out anytime)
• Show relevant ads based on your activity

Security & Fraud Prevention

• Protect against fraud or unauthorized transactions
• Maintain platform security

Legal Compliance

• Comply with legal obligations
• Respond to lawful requests from authorities

Sharing Your Information

We may share your personal information with:

• Shopify and service providers (payments, shipping, analytics, IT support)
• Marketing partners for advertising and promotions (where permitted)
• Legal authorities when required by law
• Business partners or affiliates if necessary

All third parties process your data in accordance with their own privacy policies.

Shopify & Third-Party Processing

Our store is hosted by Shopify. Your data may be processed by Shopify and transferred internationally to provide and improve services.

To learn more, visit: https://privacy.shopify.com/en

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site functionality
• Analyse traffic and usage
• Personalise content and ads

You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes and enforce policies

Your Rights (UK & EEA Users)

You may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (where applicable)
• Request data portability

To exercise your rights, contact us at: support@noblevape.co.uk

Marketing Preferences

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

Please note: transactional emails (order updates, etc.) will still be sent.

Children’s Data

Our Services are strictly for individuals aged 18 and over. We do not knowingly collect personal data from anyone under this age.

Security

We take reasonable measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

International Data Transfers

Your information may be transferred outside the UK/EEA. Where this happens, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or wish to exercise your rights, please contact us:

Email: support@noblevape.co.uk
Address:
Noblevape
8 Marlborough Road
Bedford, MK40 4LG
United Kingdom

Company Info:
Company Name: MYMARTEDGE LIMITED
Company Registration Number: 16820577