Thank you for shopping with Noblevape. Please note that we operate a strict no-refund policy. We do not offer refunds on any purchases made through our website.
If you receive a faulty item, you may be eligible for an exchange within aΒ 3-Day warranty period.
Please contact our support team via email at support@noblevape.co.uk with details of the issue. We will review your case and arrange a suitable replacement where applicable.
In the unlikely event that you receive an incorrect item, please contact us as soon as possible with:
We will investigate and resolve the issue promptly.
Refunds are only issued in exceptional circumstances at our discretion. If approved, the refund will be processed to your original payment method.
Please allow up to 5 working days for the refund to be completed after approval.
If you have any questions regarding your order, please contact us at:
support@noblevape.co.uk